Splitpoint Solutions
Empowering your network with precision and performance. Unlock the full potential of your infrastructure with Splitpoint Solutions.
Products
Why Choose Us
Optimise Your Network Performance
Discover how our edge network and WAN optimisation solutions can enhance the efficiency and reliability of your network infrastructure. We tailor our services to meet your specific needs, ensuring your network operates at peak performance with minimal downtime and maximum efficiency.
Expert Network Analysis and Solutions
Our comprehensive network analysis services identify and address underlying problems that may be affecting your network’s performance. We provide you with strategic recommendations to improve your network design, ensuring long-term stability and scalability.
Comprehensive IT Support and Services
Benefit from our global services presence and skilled technical resources, acting as an extension of your IT team. From performance audits to ongoing support, Splitpoint Solutions offers reliable and scalable IT services tailored to your business needs, ensuring optimal network performance and security.
Strategic Network Consultation
Collaborate with our experts to identify your network’s strengths and weaknesses, needs, and goals. We develop tailored strategies and solutions to enhance your network infrastructure, providing you with a roadmap for future growth and efficiency.
Who We Are
About Splitpoint Solutions
We aim to continuously enhance the lives of the indivduals and businesses we support.
Splitpoint Solutions operates as a network, infrastructure and application monitoring company in South Africa. Our focus is to build and leverage products and applications that provide network, infrastructure and application data at scale to provide an observability platform to our customers. This allows our customers to utilise their data to do in depth analysis, troubleshooting, and ongoing performance management. We also offer analytical services, which include network, infrastructure and application audits, health checks, analysis, and critical problem resolutions. Our team are passionate technologists with technical breadth and depth coupled with strong interpersonal skills.
Our Process
What Sets Us Apart
Consultation
Identify your network’s strengths and weaknesses, needs, and goals.
Network Analysis
Comprehensive identification and assessment of underlying problems.
Recommendations
Proposing solutions to improve your network design.
Implementation
Executing the approved solutions.
Validation
Ensuring the effectiveness and efficiency of implemented solutions.
Our Vision
Splitpoint Solutions is an innovation hub where every idea is valued and considered. In our dynamic environment, we continually learn from diverse customer use cases, driving constant improvement. Our aspiration is to be industry leaders in analysis, known for our expertise and reliability. We aim to make the Mivu brand a household name in monitoring and dashboarding. Proudly South African, we strive to keep our product accessible, scalable, and competitive on a global scale. Committed to staying abreast of the rapidly evolving tech landscape, our technology choices are product-agnostic, selecting the best tools for optimal performance. Proudly cloud-based, we offer benefits such as cost savings, enhanced security, flexibility, and improved collaboration, ensuring we deliver cutting-edge solutions that meet the needs of our clients effectively.
FAQ
Frequently Asked Questions
What is Splitpoint Solutions' Mivu platform?
Mivu is Splitpoint Solutions’ observability platform that provides comprehensive monitoring and analysis of network, infrastructure, and applications. Key capabilities of Mivu include:
- Collecting data at scale from across the IT environment, including on-premises and cloud components.
- Enabling in-depth analysis, troubleshooting, and performance management through the aggregation and visualisation of this data.
- Offering a unified view of the entire technology stack to quickly identify and resolve issues.
What services does Splitpoint Solutions offer?
In addition to the Mivu observability platform, Splitpoint Solutions provides the following analytical services:
- Network, infrastructure, and application audits to assess the health and performance of IT systems.
- Health checks to proactively identify potential issues before they impact operations.
- In-depth analysis and troubleshooting to resolve critical problems.
- Ongoing performance management to optimise the IT environment.
What are the benefits of using Splitpoint Solutions?
Splitpoint Solutions’ comprehensive approach to IT monitoring and analysis provides several key benefits:
- Faster identification and resolution of performance issues to minimise downtime and improve end-user experience.
- Deeper visibility into the relationships between network, infrastructure, and applications for more effective troubleshooting.
- Optimization of IT investments by identifying areas for improvement and eliminating inefficiencies.
- Offloading of specialised technical work to Splitpoint’s team of experienced technologists.
How does Splitpoint Solutions' pricing work?
Splitpoint Solutions offers flexible pricing models to suit the needs of different organisations, including:
- Monthly subscription plans for the Mivu observability platform.
- Time-and-materials pricing for analytical services such as audits, health checks, and troubleshooting.
- Customised packages that combine the platform and services to meet specific requirements.
What types of customers does Splitpoint Solutions serve?
Splitpoint Solutions works with a wide range of customers, including:
- Small and medium-sized businesses looking to optimise their IT infrastructure.
- Large enterprises with complex, distributed environments that require deep visibility.
- Cloud-native organisations needing to monitor their applications and cloud services.
- Managed service providers (MSPs) looking to enhance their monitoring capabilities.
How does Splitpoint Solutions ensure data security and privacy?
Splitpoint Solutions takes data security and privacy very seriously. Key measures include:
- Secure data collection and transmission using industry-standard encryption protocols.
- Strict access controls and role-based permissions within the Mivu platform.
- Regular security audits and penetration testing to identify and address vulnerabilities.
- Compliance with relevant data protection regulations, such as POPIA in South Africa.
What is the implementation process for Splitpoint Solutions' services?
Splitpoint Solutions understands that every customer has unique requirements and constraints. The implementation process is tailored to each customer, but typically includes:
- Discovery: Splitpoint’s team works closely with the customer to understand their goals, challenges, and existing IT environment.
- Planning: A detailed implementation plan is developed, including timelines, milestones, and resource requirements.
- Deployment: The Mivu platform is deployed and integrated with the customer’s IT systems, with minimal disruption to operations.
- Training: Splitpoint provides comprehensive training to ensure that the customer’s team can effectively use the Mivu platform and services.
- Ongoing support: Splitpoint’s support team is available to assist with any questions or issues that arise, ensuring the customer’s success.
What is Splitpoint Solutions' approach to customer support?
Splitpoint Solutions is committed to providing exceptional customer support. The support approach includes:
- Dedicated support engineers with deep technical expertise in network, infrastructure, and application monitoring.
- Multiple support channels, including email, phone, and online ticketing system.
- Rapid response times to ensure that issues are addressed promptly.
- Proactive monitoring of customer environments to identify and resolve potential issues before they impact operations.
- Continuous improvement based on customer feedback and industry best practices.
Partners
Mivu Helps These Customers With Their Observability:
